Privacy

Last Updated: September 2026

At Podi Gifts, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, personalize a product, contact us, subscribe to marketing communications, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Podi Gifts, we may collect the following types of information.

Personal Information

When you place an order, contact us, or create an account, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order information
  • Customer service communications

Personalization Information

Because many of our products are personalized or made to order, you may provide information such as:

  • Names
  • Initials
  • Wedding dates
  • Anniversary dates
  • Personal messages
  • Custom text
  • Photos
  • Images
  • Artwork
  • Design preferences
  • Color selections
  • Other personalization details

We use this information only as reasonably necessary to create, process, and fulfill your personalized order.

Payment Information

Payments are processed through third-party payment providers.

Depending on the payment method you choose, payment providers may collect information such as:

  • Credit or debit card information
  • Billing details
  • Transaction information
  • Payment verification information

Podi Gifts does not necessarily store complete payment card details directly.

Website and Device Information

When you browse our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referring website
  • Time spent on our website
  • Shopping and browsing activity
  • Cookie information
  • Approximate location based on IP address

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill orders
  • Create personalized products
  • Confirm personalization details
  • Process payments
  • Arrange shipping and delivery
  • Provide tracking information
  • Communicate about your order
  • Respond to customer service requests
  • Handle returns, refunds, replacements, or order issues
  • Prevent fraud and unauthorized transactions
  • Improve our website, products, and customer experience
  • Analyze website performance
  • Send marketing communications where permitted
  • Comply with legal, tax, accounting, and regulatory obligations

3. Personalized Photos, Artwork, and Custom Content

Some Podi Gifts products allow customers to submit photos, images, names, artwork, text, or other content for personalization.

By submitting content to us, you confirm that you have the right to use and provide that content.

We may use customer-submitted content to:

  • Create your personalized product
  • Prepare design files
  • Produce your order
  • Resolve customer service or quality issues

Where necessary, we may share the relevant personalization content with trusted production, printing, engraving, fulfillment, or shipping partners.

We do not intend to use customer-submitted photos or personalization content for unrelated purposes without appropriate permission.

4. How We Share Personal Information

We may share personal information with trusted service providers when necessary to operate our business and fulfill your order.

These providers may include:

  • Shopify
  • Payment processors
  • Production and printing partners
  • Engraving and personalization partners
  • Fulfillment providers
  • Shipping and delivery companies
  • Email service providers
  • Customer support providers
  • Analytics providers
  • Advertising platforms
  • Fraud prevention and security services

We share only the information reasonably necessary for these providers to perform their services.

We may also disclose information when required by law or where reasonably necessary to protect our rights, customers, business, or website.

5. Shopify

Our online store is powered by Shopify.

Shopify may process personal information related to your visit, purchases, checkout, account, and interaction with our store.

Your information may be processed by Shopify and its service providers in accordance with Shopify's own privacy practices.

6. Cookies and Similar Technologies

We may use cookies, pixels, and similar technologies to help our website function properly and improve your shopping experience.

These technologies may be used to:

  • Remember items in your shopping cart
  • Save preferences
  • Keep the website secure
  • Understand website traffic
  • Analyze customer behavior
  • Measure marketing performance
  • Personalize content
  • Support advertising where applicable

You may be able to control certain cookies through your browser settings or available privacy controls on our website.

Disabling some cookies may affect certain website features.

7. Analytics and Advertising

We may use analytics and advertising tools to understand how customers use our website and how our marketing performs.

Depending on the tools enabled on our store, this may include services such as:

  • Shopify analytics
  • Google Analytics
  • Google Ads
  • Meta / Facebook advertising tools
  • Pinterest advertising tools
  • TikTok advertising tools

These providers may use cookies, pixels, or similar technologies to collect information about your interactions with our website.

Where required by applicable law, we will request consent before using certain advertising or tracking technologies.

8. Email Marketing

If you subscribe to our newsletter or marketing communications, we may send you:

  • Personalized gift ideas
  • Wedding gift inspiration
  • New product announcements
  • Promotions
  • Special offers
  • Seasonal campaigns
  • Personalization tips

You can unsubscribe at any time using the unsubscribe link included in our marketing emails.

You may still receive transactional emails related to your orders, payments, shipping, or customer service.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information for:

  • Order fulfillment
  • Customer service
  • Returns and refunds
  • Fraud prevention
  • Tax and accounting requirements
  • Legal compliance
  • Dispute resolution

Personalization files, photos, and artwork may also be retained for a reasonable period where necessary to complete or support your order.

10. Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information.

However, no method of transmission over the internet or electronic storage is completely secure.

While we take reasonable steps to protect your information, we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request a copy of your information
  • Object to certain uses of your information
  • Restrict certain processing
  • Withdraw consent
  • Opt out of marketing communications
  • Opt out of certain targeted advertising or data sharing

Some requests may be subject to identity verification, legal requirements, or permitted exceptions.

To exercise your privacy rights, please contact us using the information below.

12. Your Privacy Choices

Depending on your location and the privacy features available on our website, you may have additional choices regarding:

  • Cookies
  • Targeted advertising
  • Analytics
  • Marketing communications
  • Sharing of personal information

Please use the privacy controls available on our website or visit our Your Privacy Choices page where applicable.

13. International Customers

Podi Gifts may serve customers in different countries.

Your personal information may be processed in countries other than your country of residence, including locations where our ecommerce, production, payment, fulfillment, or shipping partners operate.

Privacy laws may differ between jurisdictions.

Where required, we will use appropriate safeguards for international transfers of personal information.

14. Children's Privacy

Our website is intended for general adult shopping and is not directed toward children.

We do not knowingly collect personal information from children in violation of applicable privacy laws.

If you believe a child has provided personal information to us improperly, please contact us.

15. Third-Party Links

Our website may contain links to third-party websites, services, social media platforms, or applications.

We are not responsible for the privacy practices, security, or content of third-party services.

We recommend reviewing their privacy policies before providing personal information.

16. Customer-Submitted Content and Intellectual Property

Customers are responsible for ensuring that any photos, images, artwork, logos, text, or other content submitted for personalization may legally be used.

Please do not submit content that infringes copyright, trademark, privacy, publicity, or other rights.

We may refuse or cancel an order if submitted content appears to violate applicable laws or third-party rights.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business practices
  • Website features
  • Technology
  • Service providers
  • Legal requirements

Any updated version will be posted on this page with a revised Last Updated date.

18. Contact Us

If you have questions about this Privacy Policy, how we handle personal information, or would like to submit a privacy request, please contact us: